Every WCA engagement starts with a comprehensive assessment across five performance pillars. This is how we find challenges—and how we measure success.
Are you reaching all the patients who need you? Our tools uncover new referral sources and streamline relationship-building, so more patients find the specialized care they need.
Are your patients healing—and can you prove it? We benchmark your healing rates, time-to-heal, and clinical protocols against national standards. Better data drives better outcomes and better quality of life for your patients.
Measurable Results
Are you keeping the money you earn? We eliminate management fees, control product costs, and focus on what you actually collect—not just what you charge. Most hospitals lose $1.2M+ to management contracts—we help you keep it.
Transitioning from a Management Company?
Are you protected when the audit comes? Regulatory scrutiny is intensifying—LCD changes, WISeR AI reviews, OIG investigations. We provide end-to-end compliance support: documentation checks, pre-treatment authorization, compliance hotline, staff training and education, and system-wide reporting that keeps you audit-ready.
Transitioning from a Management Company?
Is your team equipped and motivated? Burnout and turnover destroy wound centers. Your employees are best positioned to serve your mission—not someone else's. We provide training, certification support, and systems that reduce burden and keep your team engaged.
One weakness in any area puts your entire program at risk.
What We Do
We partner with hospital-based wound centers and health systems looking to improve operations, growth, and outcomes in their wound care.
Why 200+ Hospitals Have Chosen WCA:
When volume drops, we identify the referral leakage and fix it.
When outcomes slip, we pinpoint clinical gaps and close them.
When profitability erodes, we restore financial sustainability.
When compliance risks emerge, we address them before the audit letter arrives.
When staff morale tanks, we rebuild engagement from the inside out.
“Our partnership with WCA allows us to deliver high-quality care while ensuring the financial well-being of our institution."
- Theresa Murphy, CNO at USC-Keck Verdugo Hills Hospital
WCA delivers teams, tools, and transparency to standardized performance expectations across all wound centers and health systems.
Consistent expertise. Every program. Every day.
WCA provides experts with over 25 years of wound care experience. Your team gets consistent guidance, clear expectations, and daily support. No variability from site to site. You get both—a better model and experts in the field.
Built for hospital-based wound care. Designed for accountability.
Our tools and technology are created by wound care experts for wound care teams. Every role sees what matters most to them, from clinical outcomes to operational and financial performance, through one platform and one standard across all programs.
Real-time insight. No surprises.
You gain full visibility into performance across every wound center. Real-time analytics and honest communication replace delayed reports and reactive problem-solving, so leadership stays proactive, not on the defensive.
What exactly is WCA? What services does WCA provide?
WCA is a wound care management company for hospital-based wound centers. We help wound centers transition from their current structure into a WCA partnership that offers more flexibility, smoother operations, and revenue growth. We offer flexible models that meet a wound center at their level and needs. We deliver both remote and in-person expertise across six key areas:
Program Optimization: workflow, staffing, vendor management, supply chain
Community Education: volume growth materials and engagement strategies
Technology & Analytics: Luvo data dashboards, regulatory trackers, satisfaction scores
What is Luvo, and how does it work with our existing EMR?
Luvo is our cloud-based operating and business intelligence platform. It integrates with any EMR. Luvo offers:
Volume Assistance – our referring partner identification tool lets you find and connect with local physicians that are treating wound patients. It’s patient acquisition made easy.
Patient Outcome Metrics – Luvo pulls patient data in real time to support your decision making, right at the point of care. You can even compare your metrics to others within your region and country.
Revenue Support – Luvo fixes revenue surprises by giving you live financial data and forward-looking insights.
Compliance Tools – Documentation review, denial prevention, regulation tracking, and staff training is all built into Luvo to ensure your center's compliance and profitability is not at risk.
Employee Engagement – Weekly challenges and video-based courses give your staff the education they need to keep their skills sharp.
How quickly can we expect profitability improvements?
Most partners see early financial gains within the first quarter, with sustained increases as systems are optimized. On average, our partners see a 34% profitability increase within the first 18 months.
What support do you offer for revenue-cycle management and denial reduction?
We offer comprehensive review of charge capture, coding, and payer communication, plus training to prevent future denials. Our team of Revenue Cycle experts are available to you at any time.
How fast can WCA’s model be implemented?
Most hospitals launch within 60-90 days. If you need to move more quickly, our implementation and operations team can work with you to reach that goal.
Can WCA assist with equipment leasing or staffing?
Yes — our operations team can advise on vendor selection, leasing options, and interim staffing support. We'll help you find hyperbaric oxygen chambers, chairs, staffing, and connect you with the right vendors to meet your equipment needs.
How does WCA save hospitals money?
WCA offers flexible contract models tailored to each hospital’s needs, aligning wound care operations with organizational goals and fully integrating the department into the hospital structure. Cost savings are driven through a comprehensive review, revenue cycle optimization, medical necessity training to reduce denials, formulary evaluation, and staffing models that often allow hospitals to avoid additional fees.
What does on-site training during implementation look like?
During implementation, members of WCA’s operations team spend up to a week onsite. This includes dedicated EMR and technology training, hands-on support to ensure a smooth transition with existing workflows, clinical education, and the development of an action plan to address ongoing and future needs.
Do we have a contractual number of site visits after go-live?
Site visits are defined during the contracting process; however, WCA provides ongoing access to real-time guidance through the Luvo portal, offering 24/7 support from experienced experts between onsite visits.
What’s our training process for new staff?
All new staff members that join your team after Go-Live will gain access to Luvo, where they will have a tour and Wound Care courses available to bring them up to speed. If additional skills training is needed, the regional team for your center will assist in providing that education.
Is the EMR transition process difficult? How do we transition legacy records from different system/ authorizations?
EMR transitions are a common concern for hospitals and staff; however, WCA manages these transitions regularly and handles the heavy lifting to ensure operations and patient care are not disrupted. Our wound care– and hyperbarics–specific EMR is user-friendly, integrates seamlessly with existing systems, and is supported by hands-on training that allows for real-time documentation, with WCA staff onsite during initial clinical use to ensure a smooth transition.
What does our reporting look like?
WCA’s reporting is provided through the Luvo portal, where all center metrics are available in real-time to gauge day to day operations. In addition, the regional team that supports your center will provide quarterly and annual business reviews to ensure ongoing program health.
How do we support clinics during survey time?
WCA remains current on regulatory changes and national trends, ensuring clinics are survey-ready at all times. Through implementation and throughout the partnership, we provide ongoing education, mock surveys, and access to expert support—ready to step in and assist whenever questions or opportunities arise.
What’s an Innovation Center?
The Innovation Center designation recognizes wound care centers that demonstrate forward-thinking approaches to patient care, operational excellence, and community impact. Unlike other award categories that are based solely on standard KPIs, the Innovation Center designation highlights creative initiatives that drive measurable improvements in outcomes, efficiency, and patient experience.
To Ensure Every Community Has Access to Advanced Hospital Based Wound Centers
These gold standard programs are proven to save limbs, save lives, and improve quality of life. To accomplish this, programs must be local, financially viable, efficient, and aligned with the interests of the hospital and the community they serve.
