Our regional teams provide daily assistance, leaving managerial responsibilities in the hands of the hospital. We provide operational and clinical support personnel to ensure your team has the support needed to run a successful program.
Each center is assigned a Regional Director of Operations. The RDO provides operations and managerial support and serves as the main liaison between WCA and the hospital and clinic.
A Regional Clinical Coordinator supports the center’s physicians and nurses. Assistance varies, but can range from staff evaluation and training, to dressing selection and application, to documentation improvement.
Day-to-day “front line” support for each clinic is provided by the Luvo Liaison, a dedicated account manager trained to address and triage requests appropriately.
SUBJECT MATTER EXPERTS
WCA has a team of experts available with specialized training touching on all aspects of wound care: billing and coding, hyperbarics, compliance, technology, and others.
The WCA team was on hand to offer information and answer questions about specialized wound care during USC Verdugo Hills Hospital's annual Community Health and Wellness Fair. Left to right: Casey Carroll, Assistant Program Director, Jessica Magdaleno, Community Education Liaison, and Svetlana Carovski, Program Director.