Account Management

Our regional teams provide daily assistance, leaving managerial responsibilities in the hands of the hospital. We provide operational and clinical support personnel to ensure your team has the support needed to run a successful program.

OPERATIONS SUPPORT

Each center is assigned a Regional Director of Operations. The RDO provides operations and managerial support and serves as the main liaison between WCA and the hospital and clinic.

CLINICAL SUPPORT

A Regional Clinical Coordinator supports the center’s physicians and nurses. Assistance varies, but can range from staff evaluation and training, to dressing selection and application, to documentation improvement.

ACCOUNT SUPPORT

Day-to-day “front line” support for each clinic is provided by the Luvo Liaison, a dedicated account manager trained to address and triage requests appropriately.

SUBJECT MATTER EXPERTS

WCA has a team of experts available with specialized training touching on all aspects of wound care: billing and coding, hyperbarics, compliance, technology, and others.

February 24, 2021

Lexington, KY

Team members from the Center for Wound Healing at Clark Regional Medical Center recently participated in the hospital’s “Something’s Got to Give” blood drive. Due to the hazardous winter weather and the COVID-19 crisis, donations were needed to boost reserves for patients in need. Left to Right: Thurman Spicer, CHT/EMT, Layne Hazel, Program Director, and Crystal Todd, RN.

#whatwcadidtoday #wwdt

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Account Management

Lexington, KY

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