Account Management

Our regional teams provide daily assistance, leaving managerial responsibilities in the hands of the hospital. We provide operational and clinical support personnel to ensure your team has the support needed to run a successful program.

OPERATIONS SUPPORT

Each center is assigned a Regional Director of Operations. The RDO provides operations and managerial support and serves as the main liaison between WCA and the hospital and clinic.

CLINICAL SUPPORT

A Regional Clinical Coordinator supports the center’s physicians and nurses. Assistance varies, but can range from staff evaluation and training, to dressing selection and application, to documentation improvement.

ACCOUNT SUPPORT

Day-to-day “front line” support for each clinic is provided by the Luvo Liaison, a dedicated account manager trained to address and triage requests appropriately.

SUBJECT MATTER EXPERTS

WCA has a team of experts available with specialized training touching on all aspects of wound care: billing and coding, hyperbarics, compliance, technology, and others.

August 16, 2018

Sierra Madre, CA

This week WCA hosted the #woundcare team from Rio Grande Hospital in Del Norte, Colorado. During their three-day visit to Southern California, the team spent time with WCA staff and toured several partner centers in the region. The group also gathered at WCA HQ for a Total Contact Casting Call! Left to right: Tiffany Ward, M.D., Justine Bitler, RN, Linda Boyd, Integra Representative, Steven Eakin, HBO Technician, Yvonne Irigoyen, WCA Director of Vendor Relations, Eva Timberlake, Development and Communications Officer, and Patrick Thompson, M.D.

#whatwcadidtoday #woundcare #totalcontactcasting

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Account Management

Sierra Madre, CA

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